Credit Card Charges
Depending on your bank and location, Alpha Products Group orders will show up on your credit card bill as "Alpha Products Group" or "ACJ Customs".
Copyright Policy
The copyright in all material provided on AlphaProductsGroup.com web sites (“sites”) is held by Alpha Products Group, and/or all appropriate parties as noticed. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Alpha Products Group, or the copyright owner. You also may not, without Alpha Products Group permission, “mirror” any material contained on these site on any other server. AlphaProductsGroup.com and all other domain names are registered rights of the Company. All other trademarks are acknowledged as belonging to their respective owners
Any unauthorized use of any material contained on these sites may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. If you violate any of these terms or conditions, Alpha Products Group reserves the right to take legal action to the full extent of the law.
Limitation of Liability
In no event shall Alpha Products Group, be liable for any direct, indirect, special, or consequential damages, personal damage, property damage, or any other damages whatsoever, for any use of or reliance on this web site, the use of the “locate a service professional” or any linked or referenced web site, including, without limitation, any lost opportunity, lost profits, business interruption, loss of programs or data, even if expressly advised of or otherwise aware of the possibility of such damages, whether in an action of contract, negligence, tort, or otherwise.
The pages contained in this web site may contain technical inaccuracies and typographical errors. The information in these pages may be updated from time to time and may at times be out of date. We accept neither responsibility for keeping the information in these pages up to date nor liability for any failure to do so. Some product pictures are not always accurate and should be cross-referenced for size, part numbers, model numbers, or color use of application product data, as Alpha Products Group, will not accept responsibility for orders made due to improper product data used by the consumer. All prices and specifications are subject to change without notice. Any use of HTML, graphics, slogans, etc., from this site is not permitted without written consent from the owner.
Should a claim arise against Alpha Products Group, its affiliates, or its agents for any reason at all; it shall be interpreted and governed under the laws of the State of California without regard to its principles regarding conflicts of laws. Any suit or action arising under or related to the providing of goods or services or any provision hereof shall be brought exclusively in the courts of Ventura County, State of California. By operating or using this site you acknowledge a full understand these terms and agree to these policies outlined on this website.
Return / Exchange Policy
At Alpha Products Group, we make every attempt to accurately describe and picture the products that we sell to eliminate the wrong products being ordered. Despite our best efforts, there are still times when items must be returned or exchanged, below you will find our return and exchange policies.
Wrong Product(s) Ordered / Decide Not To Keep Product(s)
Alpha Products Group makes every attempt to accurately describe the products that we sell and clearly state their intended use and application. In the case the wrong part is ordered by the customer or if the part is no longer wanted, the customer must contact Alpha Products Group within 30 days of receiving the item to request a refund or exchange. Any costs incurred by Alpha Products Group for unauthorized shipment refusal and without first obtaining a return authorization from Alpha Products Group will result in those costs being deducted from any refunds or store credit that the customer is entitled to. After 30 days have passed from the delivery date of the item, all sales are final. To return the product(s) the customer must obtain an approved return authorization and ship back all item(s) via prepaid standard ground shipping in their original packaging with 100% of the original contents. Items sent back without prior approval will be refused. A 15% restocking fee will be charged on any order that is returned for a refund, or 10% restocking fee items returned for store credit. Shipping charges are non-refundable including actual shipping costs incurred by Alpha Products Group with any "Free Shipping" or "Flat Rate Shipping" offers. Additional fees may be charged for any missing parts, damage to the item, or is not in a resalable condition. No returns on any products that have been used or are not in their original packaging!
Privacy Policy
Your privacy is very important to us. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. Please read this privacy policy to learn more about the ways in which we use and protect your personal information. We want you to fully understand our privacy practices.
The privacy practices of this statement apply to our services available under the domain and sub-domains of this website “AlphaProductsGroup.com”. By visiting this Site you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree you may not use our Site. This Privacy Policy describes the information that we collect from you as part of the normal operation of the Site and what may happen to that information. By accepting the Privacy Policy and any other agreement presented to you on the Site, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is effective upon submission of content on and/or to the Site.
Links
This Site may contain links to other sites. Please be aware that Alpha Products Group, Inc is not responsible for the privacy practices of such other sites nor will we be responsible for any liability resulting from the use of any affiliates through our website. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Site. Alpha Products Group, opportunities for home brewers to share recipes and post articles to our blog if approved. Alpha Products Group, will not and shall not be held responsible for any actions or liability as a result of this referral feature on our site.
Credit Card Fraud & Your Security
Customer privacy and security is our number one concern and we take credit card fraud very seriously! For the protection of cardholders and ourselves, orders that appear fraudulent may be held a manual review. If necessary, a representative will call you to verify the order. If we are unable to contact you within a reasonable period of time, the order may be canceled. Manual review may delay the shipment and delivery of your order. We reserve the right to cancel any order before it is shipped.
This Site takes precautions to protect our users’ information. When users submit sensitive information via the Site, their information is protected via a secure (https) connection.